Frequently Asked Questions
Everything you need to know about the ripple+ experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your aromatherapy products sustainably sourced?
Yes, we pride ourselves on using 100% natural, vegan, and cruelty-free ingredients. Our packaging is also designed to be recyclable to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.
Can I track my shipment in real-time?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking link to monitor your package's journey.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.